Privacy Policy

Data Protection Complaints Process

We take the privacy and security of your personal data very seriously. If you have any concerns, questions, or wish to complain about how we handle your personal information, please let us know so we can put things right.

How to contact us

Email: admin@purposepeopleltd.com

To help us investigate your complaint quickly, please provide

• Your full name and contact details.
• A clear description of your concern (e.g., how your data was used, suspected breach, or access request issues).
• Any specific dates, documents, or reference numbers that relate to your data.

Our commitment to you

• Acknowledgement: We will acknowledge receipt of your complaint within 30 days.
• Investigation: We will investigate your concerns thoroughly and without undue delay.
• Outcome: We will update you on our progress and notify you of the outcome of your complaint.

Escalating your complaint

If you are unhappy with our response or how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator:

• Helpline: 0303 123 1113
• Website: ICO Make a Complaint

Your Data Protection Rights (GDPR and UK GDPR)

If you are a resident of the EEA or the UK, you have the following data protection rights:

• If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing admin@purposepeopleltd.com.
• In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information or request portability of your personal information.
• You have the right to opt out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt out of other forms of marketing, please contact us by emailing admin@purposepeopleltd.com.
• Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
• You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
• You have the right to request that we transmit your personal data directly to another controller or service provider, where technically feasible.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.